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Mission Critical Sup Plus Add.mcs Covera

Mission Critical Sup Plus Add.mcs Covera

€642.894,74 
Referentie: V-MCS-PLUS-3SUP
Taal: UK

Uitgebreide beschrijving

Inleiding

This service is designed for customers who need access to senior-level,proactive support staff to keep their virtual infrastructures up and running 24x7. You will receive a designated account manager,familiar with your team and environment.

Features

  • Priority access to senior-level technical support engineers
  • Aggressive target response times help minimize downtime
  • Proactive and reactive remote/onsite support services

Specifications


Service & Support Technical support
Service Included Emergency phone consulting
Full Contract Period 3 years
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software Title Workspace ONE products
Licence Qty 1 additional agent/device, 1 geography / business unit